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Refund Policy

Refund Policy - the basics

All sales are final and no refunds will be issues. Replacements for damaged orders that are rejected at the time of delivery are 100% covered and will be shipped within 1-2 weeks of damage notification. 

Questions or Concerns?

Generally speaking, we will work with clients on a case-by-case basis. Although no refunds or returns are allowed, we will work with you to ensure we do everything we can to ensure a mutual resolution.

Customer Service

Call or email us anytime with any of your concerns. 

Phone: (704) 584-9438

Email: info@archcasting.com

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